Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and for compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.
Number Plate Protectors
The Altrex guarantee covers your number plate protector’s acrylic against the effects of the sun including cracking, crazing or yellowing. The guarantee does not cover damage or loss from incorrect fitting, accident or misuse. Please refer to individual product packaging for details regarding Warranty Period as guarantee varies for different lines.
Light Skinz and Body Skinz
Altrex guarantees that for three years from your date of purchase, your Light Skinz and Body Skinz will not crack, fade, yellow or peel due to the effects of the sun. Additionally, you have the security of a lifetime guarantee against breakage.
We stand behind the quality of all our products. Should you experience a problem with an Altrex product which is deemed to be as a result of a manufacturing defect, we will replace the product at no cost to you.
These warranties only apply where a defect has arisen, wholly or substantially, as a result of faulty manufacture, parts or workmanship during the Warranty Period.
The warranty does not apply where damage is caused by other factors, including without limitation:
(a) normal wear and tear such as damage from road debris, traffic accidents etc
(b) abuse, mishandling, accident or failure to follow installation instructions;
The benefits under our warranty are in addition to other rights and remedies of the consumer under the law in relation to goods or services.